A little about Palatine Plumbing

This area is full of skilled trade contractors and that certainly holds true for Palatine plumbers. Here in our region, we have cold winters with lots of heavy snow, so it makes sense that a number of companies are in business like us, making sure people always have running water and in the winters are warm with heat and hot water. We specialize in every type of residential plumbing issue there is, whether it be repairs to old homes or new construction projects. If you have a sump pump that needs repair, an ejector pump not doing what it should, a garbage disposal that doesn’t work properly, or you simply want your entire bathroom redone with a new sink and tub, we are ready to go to work.
As part of our commitment to our customers, we prioritize in handling emergency services as they come in. As a full-service plumbing company, we are always happy to take on new customers and assist existing ones throughout Palatine and nearby areas throughout the northwest suburbs of Chicago. We regularly fix typical problems around the house such as broken faucets, leaky pipes, toilet clogs, and other problems of that nature. We can be counted on for larger projects as well such as repair and replacement of hot water heaters, sump pumps, and miscellaneous mechanical services on items such as water filtration systems.
In recent years, it’s come to our attention that there are a number of independent plumbing contractors and plumbing companies doing everything from overcharging to running outright scams. Your concerns matter to us. When you hire us, we go the extra mile to assure you that you will be getting what you pay for. When we get called, we start each and every job with a free visit with a basic quote and put all of our estimates in writing in a prompt manner. We are happy to answer any questions you may have before we even start an estimate and then anytime afterwards.
When we set out to do a job, we will go over various materials you can select from and explain the differences in things like pricing and durability. This goes for everything from different types of pipe to various systems like sump pumps and hot water heaters. Once you’ve made your selections, we are always happy to have the customer inspect materials and products that arrive on the job for us to install. Most of our customers are repeat, and they trust us completely. But for our new customers, we want to make you feel comfortable using our services and will do whatever it takes to earn your trust.
Another thing that has been brought to our attention in recent years is the issue of plumbing companies having unlicensed help on the job and getting charged for it. Rest assured, our plumbers are fully licensed and if more than one is needed the second will have full credentials. We also make sure we work quickly and efficiently, when we are giving estimates and when we are on the clock. Again, years of experience are what enable us to quickly diagnose and fix your problem. For small repairs, we will likely fix them upon arrival. Only the larger, more complex jobs require us to go prepare a full quote.
We work hard every day at our job, so we know how important your time and money is to you. Our goal is to establish a long-lasting customer relationship by offering the best service at a reasonable price while offering you the finest customer service. If there is anything we can do to assist you, please let us know.