A licensed and insured plumbing company
Over the years, we’ve gotten to know many members of the Palatine community in our line of work, and members of our team often become good friends with them. It’s great seeing people at local stores reminding us how they appreciate us fixing their garbage disposal or repairing a leaky drain. As this area continues to expand, individuals and families moving in want to know which Palatine plumbing company to call when they need service in their homes. Well, we are focused on steering them in our direction, as we have a lot to offer in regard to customer service and quality workmanship. We also want to make more friends of course!
The way we keep our customers close is simple. We treat them with respect and dignity. When you call on us, you will speak to either a licensed plumber or trained assistant who will patiently listen to the problem you’re experiencing. It’s understandable that sometimes, you might not know exactly what’s going on. Rest assured, diagnosing problems is our job and what we’re here for. While we might be able to assess what the problem is over the phone before getting to your house, there are times when we have to see the situation first hand. Either way, you can expect the same patience and understanding from our mechanics when meeting with you in person.
It’s common for us to hear from and meet with customers who are frazzled by the idea of facing a potentially monstrous repair job in their home, as well as those who are preoccupied with the fearful thought of not having water for several days or more. Let’s face it…we all need water to get through our daily routines, and the thought of being without it doesn’t usually occur until it happens. We specialize in working with our customers’ concerns when they are facing these situations. They might be worried about the cost of a project, the inconvenience it will cause them, or simply the unknown about their property. The interesting part, however, is that often times things aren’t as bad as they may seem. A simple water filter clogged with sediment can have your sinks running only a trickle of water. Or a switch problem might be attributed to that water temperature fluctuation you’re having. Again, we see worried faces all of the time and are quite used to it.
Here at Palatine plumbing, we want to do everything we can so our customers will feel comfortable relying on us as their dedicated residential plumbing service contractor. Please let us know how we can be of assistance.
Plumbing company, Palatine, IL.